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• Why can't I see the videos in my course?
• What are notification options and what are the recommended settings for students?
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Most popular FAQs

1. What are the basic technology requirements for WorldClassRoom? (26873 views)
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3. Why can't I see the videos in my ... (24561 views)
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5. How can I drop or withdraw from my ... (20888 views)
6. Turnitin - Students (18344 views)
7. How can I submit feedback about WorldClassRoom itself? (17872 views)
8. How do I view and respond to comments ... (17213 views)
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There are 145 FAQs online

Latest FAQs

1. Assignments: Students (2021-11-10 20:43)
2. When will my section for the new term ... (2021-09-07 16:38)
3. What are the expectations of me as a ... (2021-08-20 16:53)
4. Modules: Students (2021-05-03 21:29)
5. I imported content from Canvas Commons and now ... (2021-04-26 22:25)

FAQ News

Welcome to the WorldClassRoom FAQ

This FAQ will be your best resource to quickly find answers to questions about using the WorldClassRoom online interface and tools.

If you have a question, it's likely that someone else is wondering the same thing. Therefore, we suggest that you:

1. Start by searching existing questions in the Search box above.
2. If your search shows that your question hasn't already been asked, add the question yourself. The staff at the Online Learning Center will do their best to respond in a timely fashion. studyonline@webster.edu 
3. If your question can't wait, please contact the IT Service Desk by email at support@webster.edu or call toll-free at 1-866-435-7270 during their operating hours. 

Browsers to Use

Please use the latest versions of either Google Chrome or Mozilla Firefox for the best user experience in WorldClassRoom powered by Canvas. For more information on browsers: https://community.canvaslms.com/docs/DOC-10720

• Download Google Chrome and/or Mozilla Firefox for a better experience with WorldClassRoom.  Both are free downloads and compatible with all operating systems.
  • Google Chrome: http://www.google.com/chrome
  • Mozilla Firefox: http://www.mozilla.org/en-US/ (Extended Releases are not supported)
• Other Browsers that can be used: 
• • Microsoft Edge (for windows): https://www.microsoft.com/en-us/windows/microsoft-edge
  • Safari (for mac): https://www.apple.com/safari/https://www.apple.com/safari/

Internet Explorer is Not Supported

Internet Explorer (IE) is no longer a supported browser for use with Webster's WorldClassRoom.  

If you are an IE user, we recommend that you download Google Chrome and/or Mozilla Firefox for a better experience with WorldClassRoom. 

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