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• Canvas: Why can't I see the videos in my course?
  
  Answer: Sometimes browsers identify and block videos due to potential security risks. When videos are blocked, there may be an empty box or a message about ...
  
  
• Canvas: Why can't I hear the audio for the video in my course?
  
  Answer: There may be three or more volume controls depending on how you have your computer configured, including: Your computer system volume Settings on any speakers, headphones, or ...
  
  
• Students: Online Course Tour for Students
  
  Answer: In its entirety, the series of videos below will help you understand how to navigate within WorldClassRoom and your online course, configure your personal profile ...
  
  
• Canvas: Rich Text Editor: Faculty
  
  Answer: Canvas Guides for Rich Content EditorFaculty What is the Rich Content Editor? How do I align text using the Rich Content Editor? How do I use the Font ...
  
  
• WorldClassRoom Quick Start: What are the basic technology requirements for WorldClassRoom?
  
  Answer: WorldClassRoom will run with the minimum system specifications, but it is always recommended to use the most up-to-date computer and browsers.  Canvas supports the two ...
  
  
• Canvas: How do I view and respond to comments my instructor has made to my assignment?
  
  Answer: In this tutorial you will learn how to view and respond to comments that you have received from your instructor regarding an assignment submission. After ...
  
  
• Canvas: How do I prepare my section for a new term?
  
  Answer: Sections are cloned from a Master course. You receive a copy of the master three weeks before the term starts, during which time you should ...
  
  
• Students: How do I apply for Money for Textbooks?
  
  Answer: If you receive federal financial aid, you may be eligible to utilize a portion of your refund ahead of the term to purchase your textbook(s).  ...
  
  
• Canvas Release Notes: Canvas Release Notes - 6/27/15
  
  Answer:  Canvas Release Notes June 27, 2015 The following changes were made to the Canvas system: Gradebook Excuse an Assignment Instructors can use the Gradebook to excuse a student from ...
  
  
• Faculty: How do I forward my Webster University email to a personal account?
  
  Answer: Students and faculty may forward their Webster University email to a personal account through their Webster email which is access via the Connections portal.  Please watch this ...
  
  
• WorldClassRoom Quick Start: As a student, what things do I need to do before an online course begins?
  
  Answer: As a student taking online courses, there are a few things you should do before each term to prepare yourself for the start of a ...
  
  
• Faculty: Where is my Webster University email and how do I use it?
  
  Answer: All Webster University students, faculty, and staff have a Webster University email account.  This email is the university's official means of communication with you, and ...
  
  
• Students: How do I find textbook information for my upcoming online course?
  
  Answer: Students enrolled in online courses have access to textbook information about 4-6 weeks ahead of the term.  To find out what textbook(s) you need for ...
  
  
• Students: As a student, what do I need to know about federal financial aid?
  
  Answer: Using federal financial aid can often be a confusing process.  Many students using Webster’s financial aid program often have questions about what happens once they ...
  
  
• Students: What are some important things to know when using WorldClassRoom for an online course?
  
  Answer: Whether you are just getting started in your first online course or you have taken multiple online courses, there is a lot to know about ...
  
  
• Canvas Release Notes: Canvas Release Notes 2/21/15
  
  Answer: Updated Features Gradebook Toolbar The Gradebook toolbar includes a revised design to help instructors manage their Gradebook data more easily. No functionality has been affected by this ...
  
  
• Canvas Release Notes: Canvas Release Notes 5/16/15
  
  Answer: Canvas Release Notes May 16   Notices New Files (Better File Browsing): June 6 On June 6, 2015, the new Files interface (Better File Browsing) will no longer be ...
  
  
• Canvas Release Notes: Canvas Release Notes - 6/6/2015
  
  Answer: Canvas Release Notes - June 6, 2015 In this Canvas release (June 6), all users benefit from new customization and assignment management features, and instructors receive ...
  
  
• Canvas: Discussions: Students
  
  Answer: Canvas Guides Discussions for Students:    What are Discussions for students? How do I view Discussions as a student? How do I view and sort Discussion replies as a ...
  
  
• Canvas: Discussions: Faculty
  
  Answer: Canvas Guides for DiscussionsFaculty   What are Discussions for instructors? How do I use the Discussions Index Page? How do I use Draft State in Discussions? How do I ...
  
  

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