ID #1134

How to search the FAQ

If you have any questions about how to use WorldClassRoom, the quickest way to receive support is to visit the FAQ site of WorldClassRoom [olc.webster.edu/faq/] or by clicking on Resources in the WorldClassRoom global navigation.

  1. Visit the WorldClassRoom FAQ website by olc.webster.edu/faq/.

  2. Type in your questions or keywords in the search box of FAQ, and relevant tutorial resources will come up.

    faq search box

    Example:


    1. Type in "calendar".

      type keyword

    2. Search results will come up instantly. Click on "How do i add a personal event to my calendar?" and you will have step-by-step instructions on this topic.

      click on a how-to doc

  3. If you couldn't find a tutorial resource that answers your question, please click Add question to submit your question to the FAQ, and the FAQ administrators will trouble shoot your question as soon as possible. As someone out there might have a similar question like yours, your question may benefit the Webster Community as a whole.

    add question

  4. To add a question, please enter your name, email address, and your question. Please be as specific and detailed as possible when you type in your question. Click Submit when you are ready to submit a question.

    submit a question

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